

- #PARALLELS ACCESS BLACK SCREEN DRIVERS#
- #PARALLELS ACCESS BLACK SCREEN FULL#
- #PARALLELS ACCESS BLACK SCREEN CODE#
- #PARALLELS ACCESS BLACK SCREEN WINDOWS#
If only the Task Manager is available, run File-> Run new task and type explorer.exe. This combination will sometimes open the entire desktop or at least the Task Manager.
#PARALLELS ACCESS BLACK SCREEN DRIVERS#
What Are Possible Solutions for “Black Screen of Death” When Using Remote Desktop?īelow are possible solutions that may fix the “black screen of death” issue in RDS scenarios:Ĭonnect using a different resolution or color depth.Ĭonfirm video drivers are updated both on client and session host. For instance, when working with personal virtual desktop infrastructure (VDI) pools, new users’ connections will be rejected if all deployed machines are already hosting other users’ sessions. Capacity problemsĮnsure that your RDS setup always has available resources and licenses to host new, incoming user connections.
#PARALLELS ACCESS BLACK SCREEN CODE#
Microsoft detected a remote code execution vulnerability in unpatched versions of CredSSP and requires both the client and session host to use an updated cloud solution provider (CSP) to work properly.Įnsure that both the client and session hosts are running patched versions of CredSSP. CredSSP unpatched versionĬredential Security Support Provider protocol (CredSSP) is an authentication provider used to process authentication requests for other applications. Double click on Allow log on through Remote Desktop Services and include the necessary users or groups.ĭomain Name System (DNS) inconsistencies due to Internet Protocol (IP) changes or other issues can cause different connection problems when using RDS services.Įnsure that the existing DNS entries for the session hosts and the infrastructure components are configured with the correct IP address.
#PARALLELS ACCESS BLACK SCREEN WINDOWS#
Navigate through the console tree to Computer Configuration > Windows Settings > Security Settings > Local Policies > User Rights Assignment.

Open the Group Policy Object Editor by running GPEdit.msc from the command prompt. Users accessing RDS resources must be granted the Allow log on through Remote Desktop Services right over the session hosts they are connecting to. Open the Certificates Microsoft Management Console (MMC) on the client device, and check that a copy of the certificate authority’s root certificate has been imported to the Trusted Root Certification Authorities store. Clients must trust the certificate authority that issued the certificate to guarantee a successful connection with the session hosts. Remote Desktop Gateway requires a certificate to be installed because it uses SSL encryption. RDP uses port 3389 by default, and the session host must have this port accessible from the end-user devices for internal connections or from the Remote Desktop Gateway for external connections.Įnsure that the port your RDS environment uses isn’t being blocked by an existing firewall between the client and the session host, including the Windows Defender Firewall if it is enabled on the session host. Some common issues that may prevent RDS from working properly and possible ways of fixing them are described below: Firewall blocking connection Remote Desktop Licensing: Manages the client access licenses.Remote Desktop Web Access: Provides access to desktops and applications through a web portal and launches them through the device’s native Microsoft Remote Desktop client application.Secure Sockets Layer (SSL) is used to keep communications encrypted between clients and session hosts. Remote Desktop Gateway: Used to grant users on public networks access to RDS resources located on an internal corporate network.
#PARALLELS ACCESS BLACK SCREEN FULL#
Remote Desktop Connection Broker: Manages and handles incoming connections to both collections of full desktops and remote applications.

